Legal
Terms & Conditions
Please review the following terms before booking services. These policies ensure a smooth, transparent working relationship.
Sections
01
Booking & Deposits
A signed agreement and/or deposit may be required before work begins.
Projects are not considered booked until confirmation has been received from DYL VISUALS.
02
Booking Notice
Clients are encouraged to provide a minimum of two (2) weeks' notice for all projects.
Projects requested with less than two weeks' notice may incur a Rush Booking Fee of $75.
03
Revisions
All design packages include the number of revisions specified within the selected package.
Additional revisions beyond those included are billed at:
$25
per revision round
Major redesigns or scope changes may require a new project quote.
04
Intellectual Property
Unless otherwise agreed in writing:
Design Work
- Ownership transfers to the client upon final payment.
- DYL VISUALS retains the right to display completed work within:
- Portfolios
- Social media
- Marketing materials
- Promotional content
Photography
- DYL VISUALS retains copyright ownership of all photographs.
- Clients receive a usage license for agreed-upon purposes unless exclusive rights are purchased separately.
05
Portfolio Usage
DYL VISUALS reserves the right to showcase completed projects for promotional and portfolio purposes unless a written confidentiality agreement is executed prior to project commencement.
06
Refund Policy
Due to the custom nature of creative services:
- Deposits are generally non-refundable.
- Completed work is non-refundable.
- Partial refunds may be considered at DYL VISUALS' sole discretion.
07
Abandoned Projects
If a client becomes unresponsive for 30 consecutive days, the project will be considered inactive.
DYL VISUALS reserves the right to archive project files and may require a restart fee to resume work.
08
Acceptance
By booking services, making payment, or otherwise engaging DYL VISUALS, the client acknowledges that they have read, understood, and agreed to these Terms & Conditions.